Store Policy
Customer Care
At Elements in Eden, we care about our community of customers, please do not hesitate to contact us with any questions, comments, or concerns you may have. At this time, e-mail is the best method of contact (elementsineden@gmail.com).
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Please note that in honor of Shabbat, we are closed on Saturdays. We respond to all inquiries and orders Monday-Friday as well as Sunday. Please allow 24-48hrs for a response, excluding Shabbat.
Privacy & Safety
Please note that the information we collect from you allows us to process orders accordingly and contact you via phone and/or e-mail should any challenges arise during processing. All of the data provided to Elements in Eden is confidential. We do not sell nor provide any of your contact or credit card information to any other parties.
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If you subscribe to our website, we will send e-mails regarding updates, products, and discounts related to Elements in Eden. You are at liberty to unsubscribe, if you find the e-mails are no longer relevant to you.
Wholesale Inquiries
We are pleased to provide wholesale orders, but we ask that all request be provided via e-mail at elementsineden@gmail.com, at least 3 months in advance to discuss pricing and procedures. If we are unable to process a request, we will notify you promptly.
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If you would like to place a bulk order for a special occasion, such as a wedding, please e-mail your request as soon as possible, and we will follow-up within 2-3 business days. Please note that in honor of Shabbat, we are closed on Saturdays.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments